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  • Can I insert an image, video, or gif in my FAQ?
    Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
  • How do I edit or remove the “FAQ” title?
    You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
  • What are your hours?
    During the summer, our official business hours are 8am - 8pm everyday. The hours of the pool are 11am - 8pm. These hours are subject to change based upon inclement weather, QO Otters Swim Team Events, and Holidays.
  • Are you currently hirirng?
    Yes, we are always looking for additional staff to join our team! Please visit the 'Careers' page on our website and fill out all necessary fields with your information and desired position. If selected, a member of our team will reach out via email to request an official resume and your interview availability.
  • How do I schedule a swim and/or tennis lesson?
    Please reach out via email to your desired instructor directly to inquire about private lesson availability and pricing. All of our coaches' contact information can be found on our website, under the 'Staff' section of the Tennis or Swim pages. Rates vary depending upon the instructor you choose to work with, as well as the duration of your lesson.
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